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Handyman Services Cancellation Policy
Scheduling an appointment with just call peter lee means that we have reserved a time in our schedule exclusively for you. Because missed appointments and last-minute cancellations can impact our business, we enforce the following policy.
1. Cancellation or Rescheduling Notice: We require a minimum of [24] hours' notice to cancel or reschedule a "Service Call Plus" appointment or 1 week for a "Bigger Project" appointment without a penalty.
This allows us sufficient time to rebook the slot.
2. Late Cancellation Fee: If you cancel your appointment with less than the above notice, a late cancellation fee of [5% of the service cost] will be charged.
3. No-Show Policy: If you fail to be present for a scheduled appointment without providing any prior notification, you will be considered a "no-show" and will be charged the [full service amount or a specific fee].
This also applies if our service provider is unable to access the property.
4. How to Cancel or Reschedule: To cancel or reschedule your appointment, you must notify us through one of the following methods:
5. How Fees Are Collected: Any cancellation or no-show fees will be charged to the payment method on file or included on a separate invoice.
6. Exceptions: We understand that emergencies and unforeseen circumstances can occur. Exceptions to this policy may be considered on a case-by-case basis at our discretion. Please contact us directly to discuss any such situations.
7. Policy Acknowledgment: By booking a service with JustCallPeterLee, you acknowledge and agree to the terms of this cancellation policy.
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